Contacts

Contacts are the people in your SMBcrm account, including leads and customers, along with their details, tags, custom fields, notes, and tasks.

Base URL: https://services.smbcrm.com · Version header: v3 · Scopes: contacts.readonly (read), contacts.write (create/update/delete), and campaigns.readonly (list campaigns). See Scopes.

Create a contact

POST/contacts/

Create a contact in your SMBcrm account/location.

scope contacts.writeauth Location token or PIT

locationId is the only required field. Send any subset of the others.

Field	Type	Description
locationId	string	Required. The location to create the contact in.
firstName	string	First name.
lastName	string	Last name.
name	string	Full name.
email	string	Email address.
phone	string	Phone number, for example +15125550142.
gender	string	Gender.
address1	string	Street address.
city	string	City.
state	string	State.
postalCode	string	Postal code.
country	string	Country code in ISO 3166-1 alpha-2 format, for example US.
website	string	Website URL.
timezone	string	Timezone.
dateOfBirth	string	Birth date. Accepted formats: YYYY/MM/DD, MM/DD/YYYY, YYYY-MM-DD, MM-DD-YYYY, YYYY.MM.DD, MM.DD.YYYY, YYYY_MM_DD, MM_DD_YYYY.
companyName	string	Company name.
assignedTo	string	ID of the user the contact is assigned to. See Users.
source	string	Where the contact came from.
tags	array of strings	Tags to assign to the contact.
customFields	array of objects	Custom field values. See Custom field values.
dnd	boolean	Turns Do Not Disturb on or off for the contact.
dndSettings	object	Do Not Disturb settings for each channel. See Do Not Disturb.
inboundDndSettings	object	Inbound Do Not Disturb setting. See Do Not Disturb.

curl -X POST https://services.smbcrm.com/contacts/ \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{
    "locationId": "<location_id>",
    "firstName": "Jordan",
    "lastName": "Lee",
    "email": "jordan@example.com",
    "phone": "+15125550142",
    "tags": ["website-lead"],
    "source": "public-api",
    "customFields": [
      { "id": "<field_id>", "fieldValue": "Referral" }
    ]
  }'

201 Created

{
  "contact": {
    "id": "<contact_id>",
    "locationId": "<location_id>",
    "name": "Jordan Lee",
    "firstName": "Jordan",
    "lastName": "Lee",
    "email": "jordan@example.com",
    "phone": "+15125550142",
    "source": "public-api",
    "tags": ["website-lead"],
    "customFields": [{ "id": "<field_id>", "value": "Referral" }],
    "dateAdded": "2026-07-08T15:04:00.000Z",
    "dateUpdated": "2026-07-08T15:04:00.000Z"
  }
}

Custom field values

customFields is an array. Identify each field with its id or its key and put the value in fieldValue. Find field IDs and keys in Custom Fields, Values & Tags.

{
  "customFields": [
    { "id": "<field_id>", "fieldValue": "Referral" },
    { "key": "<field_key>", "fieldValue": ["email", "sms"] }
  ]
}

The type of fieldValue depends on the type of the custom field:

Custom field type	fieldValue
Text, large text, single select, radio	A string.
Numeric, monetary	A number.
Checkbox, multi select	An array of strings.
File upload	An object that maps a file UUID to the file’s metadata and download URL.

field_value is deprecated. Use fieldValue. The same shape applies when you create, upsert, and update a contact. Responses return each custom field as an object with id and value, so you send fieldValue and read value.

Do Not Disturb

Create, upsert, and update accept three Do Not Disturb inputs. Send dnd: true to turn Do Not Disturb on for the contact. For per-channel control, send dndSettings: an object keyed by channel, using any of call, email, sms, whatsApp, gmb, and fb. Each channel takes these fields:

Field	Type	Description
status	string	Required. active, inactive, or permanent.
message	string	Custom message to store with the setting.
code	string	Do Not Disturb code or reason.

inboundDndSettings.all sets the inbound setting for all channels. It takes a required status (active or inactive) and an optional message.

{
  "dndSettings": {
    "sms": { "status": "active", "message": "Opted out" },
    "email": { "status": "inactive" }
  }
}

Contact responses return the current dndSettings.

Upsert a contact

Tip

Use upsert when you might already have the person. It looks for an existing contact using your account’s Allow Duplicate Contact setting (email, phone, or both, in the priority order you set there). A match is updated. If nothing matches, a new contact is created.

POST/contacts/upsert

Create a contact, or update the existing one that matches your duplicate-contact setting.

scope contacts.writeauth Location token or PIT

The request takes the same fields as create plus createNewIfDuplicateAllowed. If one contact matches the email and a different contact matches the phone, the contact that matches the first field in your configured order is updated and the second field is ignored.

tags replaces the contact’s entire tag list. To add or remove individual tags, use the tag endpoints.

Field	Type	Description
createNewIfDuplicateAllowed	boolean	Default false. When true and your account allows duplicate contacts, a new contact is created right away without a duplicate check. When true and your account doesn’t allow duplicates, the flag is ignored. When false or omitted, the normal upsert applies.

curl -X POST https://services.smbcrm.com/contacts/upsert \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{
    "locationId": "<location_id>",
    "email": "jordan@example.com",
    "firstName": "Jordan",
    "companyName": "Lee Plumbing"
  }'

The response status is 200 whether the call created or updated a contact. new is true when a contact was created and false when an existing one was updated.

200 OK

{
  "new": false,
  "contact": {
    "id": "<contact_id>",
    "locationId": "<location_id>",
    "firstName": "Jordan",
    "email": "jordan@example.com",
    "companyName": "Lee Plumbing"
  },
  "traceId": "<trace_id>"
}

Retrieve a contact

GET/contacts/{contactId}

Fetch a single contact by ID.

scope contacts.readonlyauth Location token or PIT

curl https://services.smbcrm.com/contacts/<contact_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "contact": {
    "id": "<contact_id>",
    "locationId": "<location_id>",
    "name": "Jordan Lee",
    "firstName": "Jordan",
    "lastName": "Lee",
    "email": "jordan@example.com",
    "phone": "+15125550142",
    "source": "public-api",
    "assignedTo": "<user_id>",
    "tags": ["website-lead"],
    "customFields": [{ "id": "<field_id>", "value": "Referral" }],
    "dateAdded": "2026-07-08T15:04:00.000Z",
    "dateUpdated": "2026-07-08T15:04:00.000Z"
  }
}

Every endpoint that returns a contact uses this shape. A contact can also include emailLowerCase, type, companyName, address1, city, state, country, postalCode, website, timezone, dateOfBirth, dnd, dndSettings, lastActivity, businessId, attributionSource, lastAttributionSource, and visitorId.

Search contacts

POST/contacts/search

Search the contacts in a location with advanced filters. Use it to list contacts.

scope contacts.readonlyauth Location token or PIT

Send the locationId to search. pageLimit sets how many contacts come back in a page.

curl -X POST https://services.smbcrm.com/contacts/search \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{
    "locationId": "<location_id>",
    "pageLimit": 20
  }'

200 OK

{
  "contacts": [{ "id": "<contact_id>", "firstName": "Jordan", "email": "jordan@example.com" }],
  "total": 1
}

Look up a contact by email or phone

GET/contacts/lookup

Find contacts by exact email or phone number, including a contact's additional emails and phone numbers.

scope contacts.readonlyauth Location token or PIT

Send locationId and exactly one of email or phone.

Parameter	Type	Required	Description
locationId	string	Yes	The location to search.
email	string	One of email or phone	Exact email address. Matching is case-insensitive.
phone	string	One of email or phone	Exact phone number in E.164 format. Encode the + as %2B.
limit	integer	No	Contacts per page. The default and the maximum are 20.
nextCursor	string	No	The nextCursor value from the previous page.

curl "https://services.smbcrm.com/contacts/lookup?locationId=<location_id>&email=jordan@example.com" \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "contacts": [
    {
      "id": "<contact_id>",
      "locationId": "<location_id>",
      "firstName": "Jordan",
      "lastName": "Lee",
      "email": "jordan@example.com",
      "phone": "+15125550142"
    }
  ]
}

contacts is an empty array when nothing matches. When a page is full, the response also includes a nextCursor. Send it as nextCursor on the next request to get the following page. The last page can come back with an empty contacts array.

To check for an existing match before creating a contact:

GET/contacts/search/duplicate

Check whether a contact already exists, matching by phone number or email.

scope contacts.readonlyauth Location token or PIT

Parameter	Type	Required	Description
locationId	string	Yes	The location to check.
email	string	No	Email address, URL-encoded. test+abc@gmail.com becomes test%2Babc%40gmail.com.
number	string	No	Phone number, URL-encoded. +15125550142 becomes %2B15125550142. The parameter is number, not phone.

When Allow Duplicate Contact is off in your settings, the search uses the global unique identifier. When it is on, the endpoint matches on email first and then on number.

curl "https://services.smbcrm.com/contacts/search/duplicate?locationId=<location_id>&email=jordan@example.com" \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

curl "https://services.smbcrm.com/contacts/search/duplicate?locationId=<location_id>&number=%2B15125550142" \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

Update & delete

Updating tags replaces the whole list

Sending tags on an update replaces every tag the contact has. To add or remove individual tags, use the tag endpoints.

PUT/contacts/{contactId}

Update fields on an existing contact.

scope contacts.writeauth Location token or PIT

The request takes the same fields as create, except locationId, gender, and companyName. Send only the fields you want to change.

curl -X PUT https://services.smbcrm.com/contacts/<contact_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "firstName": "Jordan", "city": "Austin", "state": "TX" }'

200 OK

{
  "succeeded": true,
  "contact": {
    "id": "<contact_id>",
    "locationId": "<location_id>",
    "firstName": "Jordan",
    "city": "Austin",
    "state": "TX"
  }
}

DELETE/contacts/{contactId}

Permanently delete a contact.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{ "succeeded": true }

Tags

POST/contacts/{contactId}/tags

Add one or more tags to a contact.

scope contacts.writeauth Location token or PIT

curl -X POST https://services.smbcrm.com/contacts/<contact_id>/tags \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "tags": ["vip", "webinar-2026"] }'

The response lists the contact’s tags after the call.

201 Created

{ "tags": ["website-lead", "vip", "webinar-2026"] }

DELETE/contacts/{contactId}/tags

Remove one or more tags from a contact.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/tags \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "tags": ["webinar-2026"] }'

200 OK

{ "tags": ["website-lead", "vip"] }

Update tags on many contacts

POST/contacts/bulk/tags/update/{type}

Add tags to, or remove tags from, many contacts in one request.

scope contacts.writeauth Location token or PIT

Set type in the path to add or remove.

Field	Type	Required	Description
locationId	string	Yes	The location the contacts belong to.
contacts	array of strings	Yes	IDs of the contacts to update.
tags	array of strings	Yes	Tags to add or remove.
removeAllTags	boolean	No	When true, removes every tag from the contacts. Only works with the remove type.

curl -X POST https://services.smbcrm.com/contacts/bulk/tags/update/add \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{
    "locationId": "<location_id>",
    "contacts": ["<contact_id>", "<contact_id_2>"],
    "tags": ["vip"]
  }'

responses has one entry for each contact in the request, and errorCount counts the entries that failed.

201 Created

{
  "succeeded": true,
  "errorCount": 0,
  "responses": [
    { "contactId": "<contact_id>", "message": "Tags updated", "type": "success" },
    { "contactId": "<contact_id_2>", "message": "Tags updated", "type": "success" }
  ]
}

Notes & tasks

Notes

To create a note, body is required. You can also send userId (the author), title, color (a hex color code), and pinned.

GET/contacts/{contactId}/notes

List notes on a contact.

scope contacts.readonlyauth Location token or PIT

curl https://services.smbcrm.com/contacts/<contact_id>/notes \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "notes": [
    {
      "id": "<note_id>",
      "contactId": "<contact_id>",
      "body": "Called and left a voicemail.",
      "userId": "<user_id>",
      "dateAdded": "2026-07-08T15:10:00.000Z"
    }
  ]
}

POST/contacts/{contactId}/notes

Add a note to a contact.

scope contacts.writeauth Location token or PIT

curl -X POST https://services.smbcrm.com/contacts/<contact_id>/notes \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "body": "Called and left a voicemail." }'

201 Created

{
  "note": {
    "id": "<note_id>",
    "contactId": "<contact_id>",
    "body": "Called and left a voicemail.",
    "dateAdded": "2026-07-08T15:10:00.000Z"
  }
}

GET/contacts/{contactId}/notes/{id}

Fetch a single note by ID.

scope contacts.readonlyauth Location token or PIT

curl https://services.smbcrm.com/contacts/<contact_id>/notes/<note_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

The response is { "note": { ... } }, the same note object the create call returns.

PUT/contacts/{contactId}/notes/{id}

Update a note.

scope contacts.writeauth Location token or PIT

All fields are optional. Send the ones you want to change.

curl -X PUT https://services.smbcrm.com/contacts/<contact_id>/notes/<note_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "body": "Updated note", "pinned": true }'

The response is { "note": { ... } } with the updated note.

DELETE/contacts/{contactId}/notes/{id}

Delete a note.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/notes/<note_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{ "succeeded": true }

Tasks

To create a task, title, dueDate (ISO 8601), and completed are required. You can also send body and assignedTo (a user ID).

GET/contacts/{contactId}/tasks

List tasks on a contact.

scope contacts.readonlyauth Location token or PIT

curl https://services.smbcrm.com/contacts/<contact_id>/tasks \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "tasks": [
    {
      "id": "<task_id>",
      "contactId": "<contact_id>",
      "title": "Follow up",
      "dueDate": "2026-07-15T17:00:00.000Z",
      "completed": false
    }
  ]
}

POST/contacts/{contactId}/tasks

Create a task for a contact.

scope contacts.writeauth Location token or PIT

curl -X POST https://services.smbcrm.com/contacts/<contact_id>/tasks \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "title": "Follow up", "dueDate": "2026-07-15T17:00:00.000Z", "completed": false }'

201 Created

{
  "task": {
    "id": "<task_id>",
    "contactId": "<contact_id>",
    "title": "Follow up",
    "dueDate": "2026-07-15T17:00:00.000Z",
    "completed": false
  }
}

GET/contacts/{contactId}/tasks/{taskId}

Fetch a single task by ID.

scope contacts.readonlyauth Location token or PIT

curl https://services.smbcrm.com/contacts/<contact_id>/tasks/<task_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

The response is { "task": { ... } }, the same task object the create call returns.

PUT/contacts/{contactId}/tasks/{taskId}

Update a task.

scope contacts.writeauth Location token or PIT

All fields are optional: title, body, dueDate, completed, and assignedTo.

curl -X PUT https://services.smbcrm.com/contacts/<contact_id>/tasks/<task_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "title": "Follow up by phone", "dueDate": "2026-07-16T17:00:00.000Z" }'

The response is { "task": { ... } } with the updated task.

PUT/contacts/{contactId}/tasks/{taskId}/completed

Mark a task complete or incomplete.

scope contacts.writeauth Location token or PIT

completed is required.

curl -X PUT https://services.smbcrm.com/contacts/<contact_id>/tasks/<task_id>/completed \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "completed": true }'

The response is { "task": { ... } } with the updated task.

DELETE/contacts/{contactId}/tasks/{taskId}

Delete a task.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/tasks/<task_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{ "succeeded": true }

Followers

Users can follow a contact. Both calls take a followers array of user IDs. See Users for how to find them.

POST/contacts/{contactId}/followers

Add users as followers of a contact.

scope contacts.writeauth Location token or PIT

curl -X POST https://services.smbcrm.com/contacts/<contact_id>/followers \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "followers": ["<user_id>"] }'

followers is the contact’s full list after the call, and followersAdded lists the users this call added.

201 Created

{
  "followers": ["<user_id>"],
  "followersAdded": ["<user_id>"]
}

DELETE/contacts/{contactId}/followers

Remove users as followers of a contact.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/followers \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "followers": ["<user_id>"] }'

200 OK

{
  "followers": [],
  "followersRemoved": ["<user_id>"]
}

Appointments

GET/contacts/{contactId}/appointments

List the appointments booked for a contact.

scope contacts.readonlyauth Location token or PIT

curl https://services.smbcrm.com/contacts/<contact_id>/appointments \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "events": [
    {
      "id": "<event_id>",
      "calendarId": "<calendar_id>",
      "locationId": "<location_id>",
      "contactId": "<contact_id>",
      "title": "Sales Consultation",
      "appointmentStatus": "confirmed",
      "assignedUserId": "<user_id>",
      "startTime": "2026-07-15T20:00:00.000Z",
      "endTime": "2026-07-15T20:30:00.000Z"
    }
  ]
}

To book, update, or cancel appointments, see Calendars.

Businesses

GET/contacts/business/{businessId}

List the contacts associated with a business.

scope contacts.readonlyauth Location token or PIT

Parameter	Type	Required	Description
businessId	string	Yes	Path parameter. The business ID.
locationId	string	Yes	The location the business belongs to.
limit	string	No	Records per page. The maximum is 100 and the default is 25.
skip	string	No	Number of records to skip.
query	string	No	Search text matched against name, email, and phone.
startAfter	array	No	Pagination cursor as a comma-separated name,id pair.

curl "https://services.smbcrm.com/contacts/business/<business_id>?locationId=<location_id>&limit=25" \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "contacts": [
    {
      "id": "<contact_id>",
      "locationId": "<location_id>",
      "email": "jordan@example.com",
      "businessId": "<business_id>",
      "tags": ["website-lead"],
      "dateAdded": "2026-07-08T15:04:00.000Z"
    }
  ],
  "count": 1
}

POST/contacts/bulk/business

Add many contacts to a business, or remove their business association.

scope contacts.writeauth Location token or PIT

Field	Type	Required	Description
locationId	string	Yes	The location the contacts belong to.
ids	array of strings	Yes	IDs of the contacts to update. The maximum is 50.
businessId	string or null	Yes	The business to assign. Send null to remove the contacts’ business association.

curl -X POST https://services.smbcrm.com/contacts/bulk/business \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{
    "locationId": "<location_id>",
    "ids": ["<contact_id>", "<contact_id_2>"],
    "businessId": "<business_id>"
  }'

200 OK

{
  "success": true,
  "ids": ["<contact_id>", "<contact_id_2>"]
}

Automations

Add a contact to one of your account’s workflows or campaigns to trigger follow-up, or remove the contact from one.

Workflows

See Workflows for how to list the workflow IDs available in your account. Both calls require a JSON body. eventStartTime (ISO 8601) is the only field and it’s optional, so send {} when you don’t need it.

POST/contacts/{contactId}/workflow/{workflowId}

Add a contact to a workflow.

scope contacts.writeauth Location token or PIT

curl -X POST https://services.smbcrm.com/contacts/<contact_id>/workflow/<workflow_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{ "eventStartTime": "2026-10-15T09:00:00-05:00" }'

200 OK

{ "succeeded": true }

DELETE/contacts/{contactId}/workflow/{workflowId}

Remove a contact from a workflow.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/workflow/<workflow_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{}'

200 OK

{ "succeeded": true }

Campaigns

Find campaign IDs with the list call below. Adding a contact to a campaign requires a JSON body, so send {}.

GET/campaigns/

List the campaigns in a location.

scope campaigns.readonlyauth Location token or PIT

locationId is required. status filters the list, for example draft.

curl "https://services.smbcrm.com/campaigns/?locationId=<location_id>" \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{
  "campaigns": [
    {
      "id": "<campaign_id>",
      "name": "Spring follow-up",
      "status": "published",
      "locationId": "<location_id>"
    }
  ]
}

POST/contacts/{contactId}/campaigns/{campaignId}

Add a contact to a campaign.

scope contacts.writeauth Location token or PIT

curl -X POST https://services.smbcrm.com/contacts/<contact_id>/campaigns/<campaign_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3" \
  -H "Content-Type: application/json" \
  -d '{}'

201 Created

{ "succeeded": true }

DELETE/contacts/{contactId}/campaigns/{campaignId}

Remove a contact from a campaign.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/campaigns/<campaign_id> \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{ "succeeded": true }

DELETE/contacts/{contactId}/campaigns/remove-all

Remove a contact from every campaign it is enrolled in.

scope contacts.writeauth Location token or PIT

curl -X DELETE https://services.smbcrm.com/contacts/<contact_id>/campaigns/remove-all \
  -H "Authorization: Bearer <token>" \
  -H "Version: v3"

200 OK

{ "succeeded": true }

Related

• Custom Fields, Values & Tags. Define the customFields you send here.
• Conversations & Messages. Message a contact.
• Opportunities & Pipelines. Track a contact through a sales pipeline.
• Calendars & Appointments. Book and manage a contact’s appointments.
• Users. Find the user IDs for assignedTo and followers.